The President of Mansoura University discusses the development of the electronic reservation system for outpatient clinics in hospitals and medical centers via the Internet
Professor Dr. Sherif Youssef Khater, President of Mansoura University, held a meeting with the directors of hospitals and medical centers at the university to follow up on the experimental operation of the system and the development of the number of electronic reservations for examination tickets for outpatient clinics... in the presence of Professor Dr. Mohamed Abdel Azim, Engineering Advisor to the University President and Dean of the Faculty of Engineering, Professor Dr. Ashraf Shoma, Dean of the Faculty Medicine, Professor Dr. El-Shaarawy Kamal, Executive Director of Hospitals and Medical Centres. Professor Dr. Sherif Youssef Khater confirmed that activating the electronic system for booking tickets for outpatient clinics for hospitals and their affiliated medical centers via the Internet comes within the framework of the digital transformation of all services provided in the medical sector to citizens in light of the state’s strategy to achieve Sustainable development, which reflects Egypt’s Vision 2030
The system has shown a positive response from citizens in Dakahlia and Delta governorates in alleviating the suffering of patients and providing medical services without the hassle or difficulty of booking examinations in outpatient clinics of hospitals and medical centers... Professor Dr. Ashraf Shoma confirmed that the system has proven its efficiency to develop the provision of medical services in the medical system. At the university, which comes within the framework of the efforts of the university and the medical sector to raise the level of quality of medical service for all citizens without discrimination and facilitate access to it through mechanization and digitization of these services, stressing that a complete shift will be made to booking all outpatient clinics in hospitals and medical centers as of the beginning of the year 2024. Professor Dr. Al-Shaarawy added. Kamal said that the system for booking tickets for outpatient clinics will be developed and cooperation with the university’s Intilaq Company for Communications and Information Technology will be developed to follow up and develop the application, to facilitate the patient entry process in a way that ensures the organization of patients’ entry into clinics in hospitals and medical centers, to reduce the burden on those who are attending without overcrowding in medical examination reservation offices.. and reviewed Dr. Muhammad Matar, Director of the Statistical Analysis Unit at the University’s Measurement and Evaluation Center, reported a report on surveying patients’ opinions on how to know the use of the electronic reservation system for clinics and their satisfaction rate with it, as well as the most important features and problems to be solved, stressing that the report showed that a large percentage of patients confirmed their satisfaction with the system and its advantages in reducing the burden. They have to save time and effort and search for a ticket for examination, while having opinions to develop the reservation system... Dr. Amr Samir, Director of Digital Transformation in Hospitals, also reviewed a report on the experimental operation of the electronic reservation system since the announcement of its launch on August 22, 2023 AD, and the facilitation that the system provided for patients in obtaining Examination Ticket: The development of the significant increase in numbers over the past period in various hospitals and the mechanisms for developing the system to include full reservation for subspecialties were also reviewed.
